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Use Case:
For Credit Department
For Credit Department
Our Client:
Problem:
Solution:
Results:
The "Bank" - Top40 in Eastern Europe, +30 thousand corporate clients from different economic sectors (consumer goods, metals, machine-building, automobile, oil, energy, food and processing industries, etc.).
- The client sends documents in an unreadable format and (or) with errors;
- 1600 hours a year: spends credit analyst on processing a single set of documents;
- 960 hours a year: spends credit manager
Getting corporate clients' documents through the SmartAn platform, suitable with the bank's accounting application. The data was provided in the format required for the bank.
- 75% of test clients found working with the platform convenient and continue to transfer documents through it;
- From 90 minutes to 5 minutes reduced the time of downloading documents;
- The improved customer- experience of the corporate department.